John and his guys have come to the rescue more times than I can count. Somehow, plumbing problems always crop up at the worst times (right before the weekend, right before vacation, during vacation). I have used them for regular service as well as emergency service and these guys are smart, thoughtful and a real pleasure to work with, even during stressful situations. (And they are very forgiving of situational freakouts, to boot!) I can’t recommend them enough!